FAQs

Immediately get your puppy into a veterinarian. Parvo is rampant in puppies under a year old. If they exhibit any of these signs, immediately get a parvo test done at an animal hospital. Puppies are also known to chew things. There could be an obstruction in their GI system as well. Again, get your puppy to a veterinarian ASAP.

We recommend spaying before your pet’s first heat cycle. Doing so significantly reduces the incidence of mammary cancer later in life. It also decreases the owner’s responsibility of keeping the animal separated from other intact animals during and after the heat cycle.

We recommend neutering as early as 4 months of age. Doing so significantly reduces the incidence of testicular cancer later in life.

When you schedule a surgery, you will be instructed to drop off one day and pick up two days later. We keep your pet overnight for two nights for safety. We complete the pre-op bloodwork the day before the surgery, to make sure your pet is a good candidate for surgery. This also guarantees your pet has no access to food for 12 hours before the surgery, which could cause complications during the surgery. Your pet does have fresh water available at all times. The actual procedure will be done the second day your pet is with us. We keep them overnight after surgery to make sure there are no unexpected complications. We like to send your pet home as happy as they were when they came in!

Our indoor boarding facility is heated and air conditioned. Each animal has their own space and is let outdoors in a grassy backyard at least 4 times every day. Each animal receives a towel or blanket, which we provide, for added comfort.

We make sure your pet is comfortable with our towels and blankets while they stay with us. We do not allow personal items from home to be left with boarded animals. We wash hundreds of towels and blankets each week, and it is too easy to lose a specific item in all the laundry.

Dogs are required to be current on Rabies, DHLPP, Kennel Cough, and Canine Influenza vaccines. Cats are required to be current Rabies and FVRCP. Your animal should be vaccinated at least two weeks prior to their boarding reservation for maximum protection.

Animals are very protective of their owners. For the safety of our staff, we prefer to take animals to our treatment area where they cannot see the owner. Once they cannot see their owner, they quickly trust us and become more comfortable with our staff. We also have bright exam lights and specialized equipment in the treatment area to help us do our jobs more thoroughly.